How do claims work?

When you need to make a claim, we’ll guide you through the process and get your claim settled as quickly as possible.

  1. Find your insurance documents and make sure you have all your information to hand, including your policy number
  2. Call the claims team and explain exactly what happened
  3. Our number is  0344 893 0014 
  4. Provide photos if requested to help us understand what happened as quickly as possible